Customer care

A higher level of professional excellence: Our professionals are ready to implement all aspects of your solution—quickly and thoroughly. We're at your service to coordinate your installation and keep your organization up to speed with new technology roll-outs.

A higher level of support: Our Network Operations Centre (NOC) team is always at your service. We offer the highest level of customer support, plus continuous monitoring of our infrastructure. Our professionals constantly track our critical internal systems, take care of non-standard operations, troubleshoot alarm conditions in your equipment, and report on any service conditions that might affect your online operations. For your complete peace of mind, all issues are tracked through a trouble ticketing system that coordinates and tracks the activities of all support and operations groups.

Technical support: support@stins.net

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